In Just 3 Weeks:
How did a Global Enterprise Migrate from OneTrust to Commugen?
How a global enterprise accelerated its GRC modernization with a rapid implementation, AI-powered risk quantification, and automated compliance workflows.
The Company
A global enterprise operating in highly regulated environments, requiring mature cybersecurity, governance, risk, and compliance operations across multiple teams and workflows. As part of its cybersecurity and compliance modernization efforts, the organization sought to replace its legacy GRC platform, OneTrust, with a more agile and automation-driven solution that could better support its evolving security and operational requirements.
The Challenge
The organization was facing a hard deadline. Its OneTrust environment was approaching end-of-contract, creating urgency around data migration, workflow continuity, and operational readiness.
The security and GRC teams needed a platform that could:
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Replace OneTrust quickly without disrupting ongoing operations
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Centralize DDQs, audit evidence, policy management, and cyber risk management
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Support automation for evidence collection and compliance reviews
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Integrate with existing systems like Zendesk and Microsoft environments
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Enable scalable workflows without increasing manual overhead
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Provide explainable cyber risk quantification for executive-level conversations
At the same time, the team wanted a long-term strategic platform - not just a temporary replacement.
We asked the CISO why they chose Commugen. And here is their answer:
“We’re looking for a long-term solution, something that we can build processes around, build automations around, and continue expanding over time.”
CISO, Highly Regulated Global Enterprise
The Implementation
A Full GRC Migration in Under 3 Weeks
Commugen and the company launched the implementation with an aggressive timeline:
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Data migration from OneTrust
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DDQ workflow setup
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Risk quantification deployment
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Control repository creation
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Evidence and audit workflow preparation
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AI-powered automation configuration
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Dashboarding and reporting
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User Acceptance Testing (UAT)
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Production rollout
Despite the complexity of the environment, the teams completed implementation and entered UAT significantly faster than anticipated.
Additionally, Commugen committed to a highly collaborative implementation process with direct involvement from product, implementation, and executive leadership teams.
The project moved from kickoff to production readiness in approximately three weeks.
Key Capabilities Delivered
AI-Powered Cyber Risk Quantification
This allowed the company’s leadership to validate risk assumptions, support board-level discussions, and improve internal alignment around cyber exposure.
Rather than simply generating risk scores, the platform produced:
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Likelihood estimations
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Magnitude assessments
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Narrative explanations
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Confidence ranges
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Risk trend tracking
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Historical change logs
This allowed the company’s leadership to validate risk assumptions, support board-level discussions, and improve internal alignment around cyber exposure.
DDQ Automation & Workflow Management
The company needed a scalable approach to handling security questionnaires and vendor assessments.
Commugen implemented a DDQ framework capable of:
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Centralized questionnaire management
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AI-assisted answer recommendations
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Similar-question detection
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SLA tracking
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Client-level dashboards
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Workflow customization
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Template-based imports
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Zendesk integration workflows
The system was designed to reduce repetitive manual work while creating a reusable knowledge repository over time.
“The AI explanation and justification made the risk conversation much more credible internally. If leadership pushes back on a number, we can actually explain how we arrived there.”
CISO, Highly Regulated Global Enterprise
The Outcome
Within weeks, the organization successfully transitioned away from OneTrust and established the foundation for a scalable, automation-first GRC program.
Results Achieved
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Rapid Deployment
Production-ready implementation completed in approximately 3 weeks.
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Operational Continuity
Critical data and workflows were migrated before OneTrust decommissioning.
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Improved Risk Visibility
AI-driven risk quantification gave stakeholders clearer, explainable cyber exposure analysis.
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Reduced Manual Work
DDQ and evidence management workflows introduced automation opportunities across compliance operations.
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Long-Term Scalability
The platform architecture enabled future expansion into broader security and compliance automation initiatives.